Please ensure that you show up for your assessment appointment, we require provide 48 hours cancellation notice for all appoitments. If we have no shows in the shop we are short hours for our technicians.

It is VERY important to book your vehicle in for repairs once the assessment is completed.


Please remove ALL excess belongings, BEFORE dropping your vehicle off for repairs. Bergen’s Auto Body are not responsible for any items left in your vehicle.

Garage door opener – child safety seat – cell phone/ charger – keys- other valuables – parking permit – items in trunk – clothing.

*Please advise us of any aftermarket/specialty parts required for your vehicle.

Please ensure your vehicle has at least a half tank of gas when dropping off for repair.
*If we have to fill your vehicle there will be an extra charge.

*Some aftermarket car starters require reprogramming. If this is not covered by the claim there will be an extra charge, we will let you know if this is required and call you.

We will provide updates on your vehicle throughout the repair process via text or phone call, if you have questions you may call us anytime.

Thank you for your time,

Bergen’s team