Privacy Policy

Our Privacy Commitment

Bergens Autobody is committed to protecting the privacy and security of your personal information obtained by reason of your customer relationship with us. This policy explains the types of personal information we collect, how it is used, and the steps we take to ensure that the privacy of your personal information is appropriately protected.

For the purposes of this Privacy Policy.

What is Personal Information?

Personal information is information that refers to an individual specifically and is recorded in any form. Personal information includes such things as age, income, date of birth, ethnic origin, unique identification numbers, medical and financial data.

Information about individuals contained in public telephone directories (where a subscriber can refuse to be listed), professional and business directories available to the public, certain public registries and court records, and certain other publicly available publications is not considered personal information.

What Personal Information does Bergens Collect and How is it Used?

Bergens collects two types of information: personal information and non-personal information. We will identify the purpose for which your personal information is collected, either before or at the time that we collect your personal information. Listed here are some examples of the purposes for which we may collect, use or disclose your personal information;

Processing Auto Body Repairs

In order for Bergens to process the repair of your vehicle you may need to provide us with contact and payment information (such as your credit card information and or insurance coverage information) so that we can process your repair.

Does Boyd Limit the Use, Disclosure and Retention of My Personal Information?

Bergens uses and discloses your personal information only for the purposes it was collected. Bergens does not sell or rent personal information to any organization or person for any reason. However we may share your information with third parties acting on our behalf or as permitted or required by law.

Bergens may share your personal information with certain third party service providers in order to provide products and services to you, to verify and validate information, and to address customer service matters. To reduce the risk of fraud or misuse of personal information, Bergens may also verify your personal information, including but not limited to your address and credit card information, with third party service providers.

We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If your personal information is shared with third parties, these third parties will be bound by appropriate agreements with Bergens to secure and protect the confidentiality of your personal information. If you do not wish us to provide your personal information to those service providers, we may be unable to process your transaction.

Bergens may disclose your information as permitted or required to by law; for example:

  • to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
  • where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
  • to comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
  • to comply with court rules regarding the production of records and information; and
  • to our legal counsel.
  • Bergens retains your personal information only as long as it is required for our business relationship or as required by federal or state laws.

Will Bergens Respond to My Questions, Concerns and Complaints About Privacy?

Bergens will respond in a timely manner to your questions, concerns and complaints about the privacy of your personal information and our privacy policy and practices.

Will this Privacy Policy Change?

To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made.

Our Web Sites

Information Bergens Collects Automatically

Like many other Web sites, we automatically collect certain non-personal information regarding Web site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site.

This non-personal information is used for Web Site and system administration purposes and to improve the Web Site.